Terms of service

Welcome to Knué. By visiting or purchasing from our website, you agree to the following terms and conditions:

General

This website is operated by Knué. Throughout the site, the terms “we”, “us” and “our” refer to Knué.

We reserve the right to update, change or replace any part of these Terms at any time.

Products & Orders

All products are subject to availability. Colours and finishes may vary slightly from images shown.

We reserve the right to refuse or cancel any order at our discretion (e.g., stock issues, suspected fraud).

Pricing & Payment

All prices are listed in your local currency where available and are inclusive/exclusive of tax as displayed at checkout.

Payments are processed securely through Shopify Payments or approved third-party gateways.

Returns & Refunds

Please refer to our Returns & Refund Policy for full details.

Shipping

We currently ship only within Hong Kong and the Philippines. Full details are available in our Shipping Policy.

Liability

Knué is not liable for any indirect or consequential damages arising from product use or misuse.

All handbags should be handled with reasonable care.

 

Governing Law

These Terms are governed by the laws of Hong Kong SAR.